J.D. Power and Associates 2008 Home Buyer and Seller Survey ranked Keller Williams highest among real estate companies in buyer satisfaction.
Keller Williams scored highest in the three home buying categories: agent, office, and services. “When buying a home, customers particularly appreciate agent professionalism, responsiveness to calls and e-mails and the agent’s skill in locating and showing properties in the appropriate price range-all areas in which Keller Williams excels,” said Jim Howland, senior director of the real estate and construction practice at J.D. Power.
Additionally, the survey found that despite the popularity of online home buying and selling tools, real estate agents are the key to customer satisfaction.
Click here to read all the results of the survey.
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