J.D. Power and Associates 2008 Home Buyer and Seller Survey ranked Keller Williams highest among real estate companies in buyer satisfaction.

Keller Williams scored highest in the three home buying categories: agent, office, and services. “When buying a home, customers particularly appreciate agent professionalism, responsiveness to calls and e-mails and the agent’s skill in locating and showing properties in the appropriate price range-all areas in which Keller Williams excels,” said Jim Howland, senior director of the real estate and construction practice at J.D. Power.

 Additionally, the survey found that despite the popularity of online home buying and selling tools, real estate agents are the key to customer satisfaction.

Click here to read all the results of the survey.

 If you’re thinking about buying or selling, we’d be happy to meet with you for a complimentary consultation. Or if you want to keep an eye on home values in your neighborhood, sign up for our Free Market Snapshot Report. Click here to sign up.

Roy Dronkers and Associates Approved Vendors is a network of more than 30 professionals and trades-people. These affiliates and vendors have a proven track record of providing quality service that is dependable and expedient. All essential repairs and inspections can be handled by our network whether you’re buying, selling or simply maintaining your home.

 Linda Zaiss - Residential Pacific Mortgage

During an Open House, I met a potential buyer whom I referred to Roy.

He found them a home and they were pleased with our teamwork and professionalism. That was almost 10 years ago!

Roy remains committed to his profession and his community and we continue to work together to help clients meet their goals. -Linda Zaiss - Residential Pacific Mortgage

In 1985, after five years in corporate finance with the Clorox Corporation, I was at a crossroads in my life.  Although I was at the top of my game in corporate America, I was certainly not feeling the satisfaction I thought might be achievable by pursuing a career in Real Estate.

So in early 1986 I made two major decisions that changed the course of destiny for the Dronkers Family. I decided to become a Realtor and after doing some research decided to move my family from Castro Valley to Pleasanton. I started working with Coldwell Banker in the Pleasanton Office and I was off and running with my new career and our new lives in Pleasanton and we have never looked back since.

Today, my sons Tim and Jeff have both graduated from the Pleasanton school system and are completely immersed in their respective career pursuits. Pleasanton was a terrific choice for a wonderful community to raise my family.

And Real Estate was an equally wonderful career choice for me. After all these years, I can still say I love what I do. I often wonder how many people get to say that. I enjoy being an active leader in the local Real Estate industry. I currently serve as Director on the Board of Directors of the BAYEAST Association of Realtors which has a membership of 5000+ Realtors. I also serve as the President of the Valley Marketing Association. This is a group of Realtor, Lender, Title and Builder representatives that meet weekly to discuss the local Real Estate Market.

The best part of my job is getting to help people. The decision to buy or sell a home ranks way up there in the spectrum of important life decisions. Being asked to assist people in this endeavor is a responsibility I take very seriously. The challenge is daunting, as every situation is different, but the satisfaction is immeasurable. Knowing that I have helped people find a home and a community where they can thrive is the greatest of rewards. - Roy

Roy Dronkers’ Professional Profile

• California Licensed Full-time Pleasanton based Realtor 1986 to Present
• Certified Residential Specialist (CRS Designation) - Designation held by less than 4% of Realtors Nationwide
• Representative of Buyers & Sellers in 500+ Closed Transactions.
• Member of the National Association of Realtors ® (NAR)
• Member of the California Association of Realtors ® (CAR)
• Member of the Bay East Association of Realtors ® (BEAR)
• Member Multiple Listing Service Committee 2005 to Present
• Board of Directors Bay East Association of Realtors, 2008
• President Valley Marketing Association 2007, 2008, 2009
• Vice President Valley Marketing Association 2010
• E-Pro Technical Designation, 2007
• Member HEROCARE 2007
• Keller Williams Gold Medal Achievement Winner, 2007
• “Above & Beyond” Volunteer Recognition from Bay East Association of Realtors, 2007
• Member Quality Service Certified ® Real Estate Professionals 2006, 2007
• Vice President Valley Marketing Association 2002 - 2003
• Vice President Women’s Council of Realtors ® (WCR) 2003
• Corporate Finance & Accounting - Clorox Company 1981-1986
• Bachelors of Science Business Administration Cal State Hayward 1981

Click here to Meet the Associates.